Refund Policy
Last updated:
ZipZap, operated by an independent developer. For refund questions, contact [email protected].
Nothing to refund today
All currently available features are free. Paid features and checkout are not available yet, so there are no purchases to refund today.
Refunds when paid features launch
When paid features launch, you may request a refund within 14 days of purchase. We will refund purchases requested within that period.
Email [email protected] with the email address used for the order or your licence code so the purchase can be identified. Do not send card details.
Refunds go back to the original payment method through the payment provider. We do not promise a fixed processing time; timing depends on the payment provider and your bank.
Who handles payment
A third party merchant of record will handle purchases, payment and tax when paid features launch. ZipZap will not receive or store card details.
Your rights and policy updates
This policy does not limit any refund rights you have under applicable consumer law. Changes to this policy will be published here with an updated date.